Shipping policy
The following text outlines the shipping policy of Rustlewood and provides more information about transit times and shipping costs.
Shipping rates and delivery estimates (Canada)
If applicable, shipping charges for your order will be calculated and displayed at checkout.
|
Shipment method |
Estimated delivery time |
Shipment cost |
|
Canada Post: Expedited |
1-7 business days |
Free |
|
Canada Post: Xpresspost |
1-3 business days |
$7.95 |
Shipping rates and delivery estimates (USA)
|
Shipment method |
Estimated delivery time |
Shipment cost |
|
Canada Post: Small Packet International |
4-7 business days |
Free |
|
Canada Post: Expedited Parcel USA |
4-7 business days |
Free |
|
FedEx: International Ground |
2-7 business days |
Free |
*All USA shipping services are free. We will choose the option that works best for your order size and location.
Shipping rates and delivery estimates (International)
|
Shipment method |
Estimated delivery time |
Shipment cost |
|
Canada Post: International Parcel Surface* |
4 – 12 weeks |
$80 |
|
Canada Post: Xpresspost International |
4 – 7 business days |
$115 |
*Tracking service is not included with Canada Post: International Parcel Surface
Shipment processing times
All orders are processed within 5 business days. If we are experiencing high order volume or other complications, you will be notified via email of any delays that may apply.
Shipment confirmation and order tracking
After making a purchase, you will receive an order confirmation in your inbox. Within the next 5 business days your order will be dispatched, and tracking information will be provided to the same email address.
Customs, duties, and taxes (USA & International)
Although it is an extremely rare occurrence, any customs, duties, or additional taxes that may be applied to your shipment while in transit are the responsibility of the buyer and should be paid upon receiving the parcel.